Frequently Asked Questions
What are the return conditions?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution together with you.
Are purchases non-returnable?
We cannot accept returns on certain items. These are clearly marked before purchase.
When will I receive my order?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are developed in Germany and manufactured in the EU. We carefully select our manufacturing partners to ensure that our products are of high quality and fairly priced.
How much are the shipping costs?
Free shipping on all orders.